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Extended Managed Service

The Extended Managed Service is an additional service aimed at complimenting the Basic Managed Service with a Beebug engineer making regular onsite visits.

The frequency of the visits is tailored to meet the schools requirements starting with a 3-hour visit each fortnight up to full-day visits each week. We are happy to change the frequency of visits to suit your needs and can also supply engineers on an ad hoc basis

The purpose of the Extended Managed Service is for making changes, upgrades and improvements to your network. This can include the installation of new hardware, or software titles. During the visits our engineers will carry out the tasks that you assign to them. They will also use their knowledge of changes in ICT and best practices in other schools to make suggestions to improve your network.

Want to know more?

We would allocate a specific engineer to carry out the regular visits so they are familiar with your school and staff and helping to build a closer working relationship. If the regular engineer is unavailable due to absence we would either reschedule the visit for another date, or offer an alternate engineer.

Remember if anything on your ICT network stops working then contact us immediately and do not wait for a regular visit. The Basic Managed Service is designed to keep the network working and offers unlimited support.

Interested?

What our customers say:

  • “As Always, Beebug has provided excellent service throughout the year and we especially appreciate the way that you supported us through OFSTED.”

    Brian A Robertson – Priestmead Middle School

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  • “Please thank all the guys for the support over the past year, long may it continue.”

    Keith Arnold – Shaftesbury School

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  • “Please accept my personal thanks to you in helping me carry out my role. As an example, I'd highlight the e-safety work over recent years; it's been brilliant.”

    Nigel Hewett – Achievement & Inclusion, London Borough of Harrow.

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  • “The engineers take pride in solving our difficulties however small and have been prepared to go that extra mile...”

    Hazel Yeomans – Roxeth Nursery, First & Middle School.

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  • “Thanks for being so supportive and flexible over the last few weeks. We have found that having Tony has been a real help, Particularly last week as projector bulbs broke just as Ofsted descended.”

    Head teacher – Elmgrove Middle School

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  • “Thank you so much for restoring the School emails and your work on the curriculum server. You are brilliant at your jobs and we are lucky to have such a good team of guys working for the school.”

    Jas Birdi – Orley Farm School

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  • “Tony goes out of his way to help sort IT problems out at Woodlands School. He was helpful beyond the call of duty and stayed late to sort everything out.”

    School Administrator – Woodlands School

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  • “Once again many thanks for the excellent service your company has given us as a school.”

    Sheila Carnan – Vaughan School

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  • “As always the service you provide is first class. Please thank everyone especially Stuart who continues to be amazing.”

    Marilyn Wilson – Priestmead Middle School

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  • “I must thank you for your tremendous efficiency and attention to detail through all this process.”

    Heather Harris – Belmont School

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  • “We are so grateful for all the support over the academic year – it has enabled us to keep ahead of the game.”

    Marilyn Wilson – Priestmead Middle School

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  • “Beebug's consistent help and support makes my job a lot easier.”

    Marilyn Wilson – Priestmead Middle School

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  • “I have once again been reassured of Beebug's reliability when things are urgent and need to be done yesterday!”

    Toral Patel – Stag Lane Infant & Nursery School

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  • “As ever, all the work has been carried out very professionally and to a very high standard.”

    Louise Addinall – West Lodge Middle School

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  • “I just wanted to thank you and everyone at Beebug for being so helpful over our recent problems with the network. Thanks again for being so brilliant with us.”

    Debbie Jack – Middlesex University

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